Senin, 13 Juni 2011

Negotiation Skills : A Short Guide

By Mark Walters


The thought of negotiating can often bring people out in a cold sweat, but it is a valuable skill that we all need to master. This guide takes you through some basic negotiation skills that everyone should know. We start with how to haggle. Often, people just accept the price they are given for an item, but you should always bear in mind that often, people are asking for more than they are willing to accept. Be brave, undercut them and take it from there.

Mindset is also important as you need to remember there is more than one party involved in any negotiation. As well as getting a good deal for yourself, you need to ensure that the other people also feel as though they are getting a good deal as they will be much more likely to help you in the first place if they think there is something in it for them. Ask yourself why it would be a good option for them as well as thinking about your case.

It can be hard, but it's vital that you have confidence in negotiating or else people will be able to tell that you will cave in under pressure before too long. Even if you don't feel confident, you need to act confident so you can sell your case properly and get what you want as if you are too shy and timid, the person you're negotiating with might feel that you don't really want it enough and so won't give in. Smile, be polite and lay out your case.

It's also important that you know your arguments inside out when you are negotiating. Practice is important here, so find someone you can perfect your speech with before you go to the real negotiation. This is really important as you will need to know when to deploy your arguments and the best way to phrase them, as well as actually knowing what they are. This is so you will always have a good answer if you are challenged on a subject.

Lastly, knowing when to walk away is a very important negotiation skill. You won't always be successful in your negotiations and you need to know when to back down. This will allow you to part on good terms from the person you have been negotiating with and means that you will be in a good position if you ever need to negotiate with them again in the future. Just remember that losses aren't personal and being gracious will serve you well in defeat - there's always next time.




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